June 17, 2007

Website survey preliminary results

I’ve been running a survey on the front page of the website and here are some of the preliminary results from the last 15 days.  The survey consisted of 10 questions, 8 about the website and 2 demographic questions. We got 10 responses to the survey and about 1000 unique visitors over the same time for a response rate of 1% which is pretty reasonable. Overall the impression of the website is fairly good and I have already implemented some changes to address some of the issues.

1. Is this the first time you have visited our website?

Yes - 33.3%
No - 66.7%

2. What is the primary reason you came to the site?

  •  ref from UUA emailing
  • get minutes for Board meeting
  • For more info
  • to see how the password protected system worked
  • edit page
  • to look for recent music
  • a member of Chalice
  • to check on data
  • see what the upcoming sermon are
  • tom chapin

3. Did you find what you needed?

Yes - 50%
Yes, some of it - 50%
No, none of it - 0%

4. If you did not find any or all of what you wanted, please tell us what information you were looking for.

  • Looking to see if I could do on line membership here. Also looking to get involved.  
  • I have a wiki system for UUism.net but don’t know if there is a password aspect to it. I really need to take a few hours and work with it for a while.  
  • I was looking for music performed recently at Chalice.
  • am just now exploring the site–am not familiar enough to say if all I want is here

5. Please tell us how easy it is to find information on the site.

Very easy - 50%
Easy - 40%
Average - 10%
Difficult
Very Difficult

6. What’s your overall impression of the site?

Below Expectations

Meets Expectations

Exceeds Expectations

Rating Average

Response  Count
Professional

0.0% (0)

44.4% (4)

55.6% (5)

2.56 

Informative

0.0% (0)

50.0% (4)

50.0% (4)

2.50 

Visually Pleasing

0.0% (0)

37.5% (3)

62.5% (5)

2.63 

7. What is the likelihood that you will visit the site again?

Very likely - 60%
Likely - 20%
Unsure - 20%

8. Please add any comments…

There were a few comments.

9. What is your age?

Under 26  0.0%   0 
 26-34  0.0%   0 
 35-44  37.5%   3 
 45-54  25.0%   2 
 55-64  12.5%   1 
 65+  25.0%   2 

10.  Where are you from?

San Diego  11.1%   1 
 San Diego North County  44.4%   4 
 Southern California  0.0%   0 
 California  11.1%   1 
 United States  11.1%   1 
 Canada  0.0%   0 
Other (please specify)  22.2%   2 

Dean

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1 Comment on Website survey preliminary results

June 18, 2007

Jim Martin @ 6:05 pm:

Viewing after reading Websters listserve discussions..

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